{"id":6489,"date":"2026-10-30T08:43:31","date_gmt":"2026-10-30T08:43:31","guid":{"rendered":"https:\/\/chateaudesbormettes.com\/?page_id=6489"},"modified":"2026-10-30T08:45:10","modified_gmt":"2026-10-30T08:45:10","slug":"retractation","status":"publish","type":"page","link":"https:\/\/chateaudesbormettes.com\/en\/retractation\/","title":{"rendered":"Retractation"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:26;line-height:var(--awb-typography1-line-height);\">Exercer mon droit de r\u00e9tractation<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\"><p>Vous souhaitez vous r\u00e9tracter d&rsquo;une commande pass\u00e9e sur notre site ?<\/p>\n<p>Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, vous disposez g\u00e9n\u00e9ralement d&rsquo;un d\u00e9lai de 14 jours pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier votre d\u00e9cision, sous r\u00e9serve des exceptions l\u00e9gales.<\/p>\n<p>Pour effectuer votre demande, il vous suffit de compl\u00e9ter le formulaire ci-dessous.<\/p>\n<\/div><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-6488\" style=\"--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#333333;\" data-form-id=\"6488\" data-config=\"{&quot;form_id&quot;:&quot;6488&quot;,&quot;form_post_id&quot;:&quot;6488&quot;,&quot;post_id&quot;:6489,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:[&quot;message&quot;],&quot;redirect_url&quot;:&quot;&quot;,&quot;redirect_timeout&quot;:&quot;0&quot;,&quot;field_labels&quot;:{&quot;nom_et_prenom&quot;:&quot;Nom et pr\\u00e9nom&quot;,&quot;numero_commande&quot;:&quot;Num\\u00e9ro de commande&quot;,&quot;adresse_email&quot;:&quot;Adresse e-mail&quot;},&quot;field_logics&quot;:{&quot;nom_et_prenom&quot;:&quot;&quot;,&quot;numero_commande&quot;:&quot;&quot;,&quot;adresse_email&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;nom_et_prenom&quot;:&quot;text&quot;,&quot;numero_commande&quot;:&quot;text&quot;,&quot;adresse_email&quot;:&quot;email&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;notice_1&quot;:&quot;notice&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;,&quot;form_views&quot;:&quot;&quot;,&quot;form_views_counting&quot;:&quot;&quot;}\"><form action=\"https:\/\/chateaudesbormettes.com\/en\/retractation\/\" target=\"_self\" method=\"post\" class=\"fusion-form fusion-form-6488\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"6488\"><div class=\"fusion-form-label-wrapper\"><label for=\"nom_et_prenom\">Nom et pr\u00e9nom <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\" name=\"nom_et_prenom\" id=\"nom_et_prenom\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"6488\"><div class=\"fusion-form-label-wrapper\"><label for=\"numero_commande\">Num\u00e9ro de commande <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\" name=\"numero_commande\" id=\"numero_commande\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><div class=\"fusion-form-field fusion-form-email-field fusion-form-label-above\" style=\"\" data-form-id=\"6488\"><div class=\"fusion-form-label-wrapper\"><label for=\"adresse_email\">Adresse e-mail <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"email\" autocomplete=\"off\" name=\"adresse_email\" id=\"adresse_email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><\/div><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above\" style=\"\" data-form-id=\"6488\"><div ><button type=\"submit\" class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span  button-default form-form-submit\" data-form-number=\"6488\" tabindex=\"\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Demander une retractation<\/span><\/button><\/div><\/div><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\" data-instance=\"1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Votre demande a bien \u00e9t\u00e9 prise en compte. Nous revenons vers vous rapidement.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Erreur, veuillez r\u00e9essayer.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/div><\/div><\/div><\/div><\/div><\/form><\/div><div class=\"fusion-text fusion-text-2\"><p>Une fois votre demande confirm\u00e9e, vous recevrez un accus\u00e9 de r\u00e9ception par e-mail. Les modalit\u00e9s de retour et de remboursement sont d\u00e9taill\u00e9es dans nos <a href=\"https:\/\/chateaudesbormettes.com\/cgv\/\">Conditions G\u00e9n\u00e9rales de Vente<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6489","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/pages\/6489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/comments?post=6489"}],"version-history":[{"count":2,"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/pages\/6489\/revisions"}],"predecessor-version":[{"id":6491,"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/pages\/6489\/revisions\/6491"}],"wp:attachment":[{"href":"https:\/\/chateaudesbormettes.com\/en\/wp-json\/wp\/v2\/media?parent=6489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}